Refund Policy

1. Types of Products/Services Sold

King of Palms Gaming provides digital gameplay services for third-party gaming websites and applications.

2. Time Frame for Refunds

Customers can request a refund for digital gameplay if the gameplay has not been used.

3. Conditions for Refunds

Refunds are granted provided that the digital gameplay purchased remains unused. There are no additional conditions for obtaining a refund.

4. Proof of Purchase

To initiate a refund, customers must provide:

• A copy of the digital receipt
• The customer account number
• A reason for the refund request

5. Refund Process

Customers seeking a refund should email us at info@kingofpalmsgaming.com with the necessary proof of purchase details as outlined above. Our team will review the request and begin the refund process.

6. Refund Method

Refunds will be processed using the same payment method that was used for the original purchase, provided that the charge can be reversed. If not, the customer must provide a Bitcoin wallet address for the refund.

7. Return Shipping

As all sales are digital, there are no shipping costs associated with any of our sales.

8. Exceptions

Any bonuses received in connection with the purchase are non-refundable.

9. Contact Information

Refund requests should be directed to info@kingofpalmsgaming.com 

10. International Orders

Our services are currently only available domestically.